Planning a move in or out of Naperville, IL? Whether you’re relocating across town, moving into the suburbs, or starting a new chapter across state lines, choosing the right moving company can make all the difference. Reliable movers don’t just transport your belongings—they reduce stress, save time, and ensure a safe, smooth transition to your new home. But with so many companies claiming to be the best, how do you know which Naperville movers to trust?
In this blog, we’ll walk you through key steps and expert tips on how to find the best Naperville moving company for your needs.
1. Start with Local Research
Begin your search by focusing on local moving companies in Naperville. Local movers often have better knowledge of the area, offer more personalized service, and are easier to contact in person if needed. Use Google searches like “best movers in Naperville” or “Naperville moving companies” to get a list of top-rated providers in your area.
Look for:
- High Google ratings (4 stars and above)
- Detailed and recent reviews
- A professional website with contact information and services listed
2. Check for License and Insurance
Legitimate moving companies are licensed and insured. For interstate moves, they should have a valid USDOT number issued by the Federal Motor Carrier Safety Administration (FMCSA). For local Naperville moves, companies must comply with Illinois Commerce Commission (ICC) requirements.
Ask the company directly:
- Are you licensed and insured?
- Can you provide your USDOT or ICC number?
- What type of insurance coverage do you offer?
This protects you in case of accidents, damages, or any legal disputes during the move.
3. Request In-Home or Virtual Estimates
Avoid companies that give vague quotes over the phone without seeing your items. Reputable Naperville movers will offer in-home or virtual walkthroughs to provide a detailed, written estimate. This ensures transparency in pricing and helps prevent surprise charges on moving day.
When reviewing estimates:
- Get at least three quotes for comparison
- Understand whether the estimate is binding (fixed) or non-binding
- Ask for a breakdown of charges: labor, truck fees, supplies, travel time, etc.
4. Review Their Experience and Specialties
Not all moves are the same. Whether you’re relocating a large household, downsizing to an apartment, or moving a business, choose a Naperville moving company that specializes in the type of move you need.
Ask:
- How many years have you been in business?
- Do you handle long-distance, commercial, or apartment moves?
- Do you offer packing, storage, or specialty item moving (like pianos or antiques)?
Companies like Jackson Moving & Storage, with decades of experience, often have the expertise to handle complex moving scenarios efficiently.
5. Look for Transparent Pricing and No Hidden Fees
Some movers may offer an appealing base rate, only to add unexpected fees later. Ensure the company provides a clear and complete quote, including:
- Mileage or fuel charges
- Fees for stairs or long carries
- Charges for packing materials or last-minute schedule changes
A reliable Naperville moving company will be upfront about all costs and walk you through each line item.
6. Check Online Reviews and References
Customer reviews can offer real insights into the mover’s reliability and professionalism. Visit sites like:
- Google Reviews
- Yelp
- Better Business Bureau (BBB)
- Angie’s List
Look for patterns—are there consistent complaints about damaged items, delays, or poor communication? On the flip side, multiple positive reviews about customer service, timely arrivals, and safe handling are good indicators of a trustworthy mover.
You can also ask the company for past customer references.
7. Evaluate Customer Service and Communication
The way a moving company communicates early in the process says a lot about how they’ll handle your move. Pay attention to how responsive, courteous, and helpful the team is during your initial calls or emails.
Questions to consider:
- Do they answer your questions clearly and professionally?
- Are they responsive to calls or emails?
- Do they follow up and confirm appointments?
A professional Naperville mover will prioritize clear communication from start to finish.
8. Consider Additional Services
Beyond basic moving, some companies offer valuable add-ons like:
- Packing and unpacking
- Temporary or long-term storage
- Furniture disassembly and reassembly
- Custom crating for fragile or high-value items
If convenience is a priority, choosing a Naperville moving company that offers full-service options can save you time and effort.
9. Avoid Red Flags
Unfortunately, not all movers operate ethically. Watch for these warning signs:
- No physical address or company branding
- Requests for large deposits upfront (especially cash-only)
- No contract or vague paperwork
- Poor or nonexistent online presence
- Extremely low quotes compared to others
Trust your gut—if a deal sounds too good to be true, it probably is.
10. Book Early to Secure Your Date
Quality Naperville movers can get booked up quickly, especially during peak moving seasons (spring through early fall). Once you’ve done your research and selected your mover, lock in your moving date early. This gives you the flexibility to plan your schedule and avoid last-minute stress.
Choosing the right moving company isn’t just about saving money—it’s about peace of mind. With careful planning and thorough research, you can find the best Naperville movers who will handle your belongings with care and help you start your next chapter on the right foot.
Whether you’re moving a few blocks away or out of state, the right Naperville moving company will deliver professional service, transparent pricing, and a stress-free moving experience.
Ready to Move?
Jackson Moving & Storage is proud to be one of the most trusted movers in Naperville, offering comprehensive services, experienced crews, and a commitment to customer satisfaction.
Contact us today for a free, no-obligation quote and let us make your next move the easiest one yet!